Refund Policy

A legal disclaimer

We want you to love your artwork. At the same time, we produce each print with care and can’t operate like a big-box return warehouse. This policy is designed to be fair to both you and us.
 

All Sales Are Final (With Exceptions)

Because prints are made to order, all sales are final unless the item arrives damaged or there is a clear issue with the order.
 

Damaged or Defective Items
If your print arrives damaged or defective:

• You must contact us within 7 days of delivery

• Include:

  • Your order number

  • Clear photos of the damage (packaging + print)

If approved, we will:

• Replace the print at no cost, or

• Offer a full refund, depending on availability

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Lost or Missing Orders

If your order hasn’t arrived within a reasonable timeframe:

• Contact us within 14 days of the expected delivery date

• We will investigate and either:

  • Send a replacement, or

  • Issue a refund if the item is confirmed lost

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Color & Appearance Disclaimer

We do our best to display colors accurately, but:

• Colors may vary slightly depending on your screen and lighting conditions

• These minor variations are not considered defects

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Order Changes & Cancellations

• Orders can be canceled or changed within 12 hours of purchase

• After that, production may have already begun and changes cannot be guaranteed

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Incorrect Shipping Information

If an order is returned due to incorrect address:

• The customer is responsible for reshipping costs

• Refunds will not include original shipping fees

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Contact

For any issues, reach out to:
The Angry Painter - lordhelvetica@gmail.com

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Bottom line:

If we mess up, we fix it.
If the carrier messes up, we help sort it out.
If you just change your mind… that one’s on you.

If you want, I can sharpen this to match your brand voice—lean it more “Angry Painter,” more premium gallery, or more commercial Etsy-friendly. Right now, this sits right in the sweet spot: firm, fair, not a pushover.